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Afzalur Rahim points out that "intergroup conflict is inevitable in complex organizations." Further, as the University of Oregon's Holden Leadership Center points out, "conflict is inevitable in any interpersonal relationship." What determines whether or not conflict will have a negative or positive result lies with how it is managed.
An important key to learning how to manage conflict effectively lies with recognizing that there is not just one right way to deal with conflict.
The end result is a workable solution that partially meets the needs of everyone who is involved.
If your company wants to really focus on helping employees learn how to best manage conflict, the Thomas-Kilmann Conflict Mode Instrument can be an effective assessment tool to help people determine if they are over-using one of the approaches to conflict management, which is a great starting point for making positive changes.
It's only natural that conflict will sometimes occur in the workplace.
In his definitive textbook, Managing Conflict in Organizations, M.
In a Nutshell It's important to remember that there are many strategies we can use in conflict situations, but each of us tends to habitually use some strategies more often than others.
Don't abandon conflict; pursue it to resolution "4.
An African martyr's statement on commitment Mission trip fund raising10 ways to ruin mission trips Nazarene Missions International resource pages Tweet "1. Don't exaggerate conflict; solve it with the least possible publicity and public scrutiny "3.
Such disagreements or conflicts can occur between individuals or between groups of people.
Here are five strategies from conflict management theory for managing stressful situations. Which one is the best in a given situation will depend on a variety of factors, including an appraisal of the levels of conflict.